📌 Overview
If you’re looking for a career that helps you grow your communication skills and build confidence, then an Inbound Voice Process Job in Ahmedabad could be your next step. Justdial, one of India’s leading local search engines, is hiring for both full-time and part-time roles in their customer support team.
Whether you’re a fresher or an experienced professional, this role offers flexibility, training, and a great work environment to start or advance your career.
🧾 Job Highlights
| Category | Details |
|---|---|
| Company Name | Justdial Ltd. |
| Job Role | Inbound Voice Process (Customer Support) |
| Location | Ahmedabad, Gujarat |
| Employment Type | Full-Time / Part-Time |
| Qualification Required | 12th Pass / Graduate (Any Stream) |
| Experience | Freshers and Experienced Candidates |
| Salary Range | ₹15,000 – ₹28,000 per month (Depending on experience) |
| Shift Timings | Day / Rotational Shifts |
| Industry | BPO / Customer Service |
🎯 Key Responsibilities
Handle inbound calls from customers and address their queries.
Provide accurate information about Justdial’s services and listings.
Maintain customer satisfaction through effective communication.
Log details of calls and customer interactions into the system.
Work closely with the team to meet daily targets and maintain service quality.
💼 Skills Required
Excellent communication skills in English and Hindi.
Basic knowledge of computer operations and CRM tools.
Ability to handle customer queries politely and professionally.
Positive attitude and problem-solving skills.
Time management and team collaboration abilities.
⭐ Benefits of Working at Justdial
Competitive salary with incentives.
Training and career growth opportunities.
Option for part-time or flexible work hours.
Supportive work culture and friendly team environment.
Experience with one of India’s top customer service brands.
🏢 About Justdial
Justdial is India’s most popular local search platform, connecting millions of users to services and businesses across categories. Known for its reliable and quick customer support, Justdial’s voice process team plays a vital role in maintaining user satisfaction and trust.
🚀 How to Apply
Interested candidates can visit Justdial’s official career portal or apply directly through trusted job platforms. Prepare a good resume highlighting your communication skills and be ready for a short voice-based interview.
🗣️ Why Choose an Inbound Voice Process Job?
An inbound process role is ideal for candidates who love interacting with people and enjoy helping customers solve their problems. It also offers:
Steady job growth in the BPO and customer support sector.
Opportunities to enhance communication skills.
Career stability with flexible work schedules.
✅ Conclusion
The Inbound Voice Process Job in Ahmedabad at Justdial offers a great opportunity for both freshers and experienced candidates seeking stability, skill development, and growth. With flexible shifts, supportive management, and a strong brand name, it’s a smart career move for anyone passionate about customer service.